Hyack Tire auto repair service team

Privacy Policy Statement

Information Collection

Hyack Excel Tire is the sole owner of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will keep this information confidential and not sell or rent this information to anyone.

To assist us in the collection of information through our website we have retained the services of Old Dog Web Design, which hosts our website. Old Dog Web Desing has privacy policies that are consistent with our policy statement to ensure your information is kept secure and confidential.

Hyack Excel Tire also uses Google AdWords to conduct online advertising, and uses one of the AdWord addon services called Remarketing which temporarily (for a period of 30 days) remembers your visit to our website. Please see the policy disclosure about Google AdWords below.

Hyack Excel Tire also uses Google Analytics to measure the performance of our website and gather general information about your visit to our website. We do not collect any personally identifying information through Google Analytics. We use this information to improve the relevance of our website for all visitors to www.hyackexceltire.com. Please see the policy disclosure about Google Analytics below.

You can elect to opt-out of Google Analytics collection of your data by installing a browser add-on.

Hyack Excel Tire does not sell products or services online and does not collect credit card or payment information through its website.

Information Use, and Sharing

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as disclosed above or which is necessary to fulfill your request.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, remind you of appropriate services we recommend you undertake on your vehicle or to notify you of changes to this privacy policy.

Consent To Collect Information

Consent for the collection, retention, and use of personal information is implicit when website visitors provide such information by completing the message form on the contact page. Customers have the right to provide only the personal information reasonably required to conduct their chosen transaction with Hyack Excel Tire.

IP Address and use of Cookies

IP Address: An Internet Protocol (IP) address is a unique string of numbers that is assigned to your computer by your Internet Service Provider. Web servers automatically identify your computer by its IP address. We will use your IP address to help diagnose problems with our server and to administer our Site. Your IP address also may be used to gather broad demographic information.

Cookies: A cookie is a small data file that can be placed on your hard drive when you visit certain websites. We use cookies to collect, store and sometimes track information for statistical purposes to improve the services we provide. These cookies do not enable third parties to access any of your personally identifiable information.

We use Google AdWords

Hyack Excel Tire uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. This means that we may advertise to previous visitors to our website. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits to the Hyack Excel Tire website. Googles policy on use of cookies is set out in its Policies and Principles on Advertising in Technologies. Of course, any data collected will be used in accordance with our own privacy policy and Google's privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin by visiting the DoubleClick opt-out page or the Network Advertising Initiative opt-out page.

Information collected by Google Analytics

Google Analytics is a web analytics tool Hyack Excel Tire uses to help understand how visitors engage with this website. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. See Google's policy on use of Cookies.

Google's ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser. See above section on Google AdWords.

You have the option to decline to have your data collected by Google Anaylitcs by installing this browser add-on.

General Information Collection Policy

Other that described above, we do not use or associate personally identifiable information with remarketing lists, cookies, data feeds, or other anonymous identifiers. We do not use or associate targeting information, such as demographics or location, with any personally identifiable information collected from any AdWord ads or the associated landing page.

Hyack Excel Tire does not process or collect precise location information from any website visitor.

Your Access to and Control Over Information

You may at any time limit or alter your consent for Hyack Excel Tire to collect, use, or retain personal information. You may opt out of any future contacts from us at any time. You may also review and correct your personal information at any time.

You can do the following at any time by contacting us by mail: Hyack Excel Tire at 66 Sixth Street New Westminster, BC V3L 2Z7; via email: privacy @hyackexceltire.com; or telephone: 604-524-2264.

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

If you feel that we are not abiding by this privacy policy, you should contact us immediately as noted above.

Changes to this policy

This Privacy Policy is reviewed and revised from time to time. You will want to revisit it regularly. When it does change, I'll also change the "Last Updated" date at the bottom of the page.

Last Updated: October 22, 2013.